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Review by Debra Wilson
Love the 24/7. If you ever forget something or needs to do any last minutes shopping. It's very quiet and relaxing shopping late or early in the morning. Peaceful at the time of the day and the crowd is a lot smaller.
Review by Nicole Chandler-Autrey
I would like to express my disappointment concerning your highly unprofessional service. I have expected much more from a well established and reputable company. My husband and I frequently use the Walmart Grocery Pick-Up app and have always been pleased with our service until our pick-up scheduled on Tuesday March 19 at Walmart Oldsmar Store #2796. This service is supposed to be a convenience to the shopper, but our experience was anything but convenient. An associate came to our vehicle and in an attempt to open our trunk, broke the whole tailgate hatch piece completely off our car. After the accident occurred, we spoke with a manager who said he saw no reason why the incident wouldn't be covered because the associate was clearly at fault. Knowing it was an accident, we left thinking we would likely be reimbursed. After a week or so, we received a letter not from Walmart, but from Claims Management Inc. claiming that the “storekeeper was not at fault for your damages.” How is this even possible? Who else could be at fault if the associate was witnessed ON CAMERA ripping the piece off my car? We attempted to speak with the case manager who was disrespectful and had obviously been hired to prevent pay outs on claims against the company. Needless to say we were brushed off without even an apology. I’m highly displeased at the way this entire situation was handled. I trust that this is not the way that Walmart does business and I hope you agree with me that this is not acceptable under any circumstances. Walmart should have policies implemented in order to protect customers and employees should anything like this ever happen again. I am open to discussing the matter further and should hope that you will respond with an an adequate solution. I trust that Walmart will do everything in their power to make this situation right. I look forward to speaking with you. Sincerely, Nicole Chandler-Autrey
Review by Felix Santiago
Still 24/7 staff is helpful if you treat them with respect like you should. Very clean, but under stocked, staffed, and overcrowded by seniors on the end if the work week. Saturday and Sunday they are very busy!
Review by Olivia Kue
Highly upset. Went into the sporting goods aisle and decided to buy 2 fishing poles that were all in the $20 section then when we get to the register they were $35 explained they were all in the $20 bucket and was told they could do nothing about it. If your workers cant put things in the right area then it shouldn't be the customers fault train them better or give me the price they were listed in the buckets for just ridiculous.
Review by JanREBEL
Bright, clean and aisles are clear. Merchandise is in its place nearly. We found all items that we wanted. Our cashier was cheerful and talkative.