Reviews
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Review by Kathleen Wheeler
The office staff were very busy and yes, the wait time was over an hour. The office staff were helpful and kind as people entered the office. The Physician Assistant, Benjamin Le, PA-C was very complete in his assessment. I thank the entire team!
Review by Tyrone Dixon
The staff were friendly and professional. I had a walk in on a busy Friday afternoon. I was quoted a wait time of an hour. I asked if it would be OK to go and grab lunch instead of being trapped in a crowded waiting room. The woman at the front desk said yes and also said that she would give me a courtesy call if I wasn't back when my name was called. I came back in an hour, got called five minutes later, had my appointment and was on with my day in less than 20 minutes. Overall it was a very good experience.
Review by Darius Williams
The staff was polite, friendly, professional, patient, understanding and had a good sense of humor, which helps in certain situations.
Review by Lalita Kumari
Reception/encouraging patients to hold on and how long it will take for wait time. Nurses station/respectful and fast Doctor/very detailed and polite
Review by Carolina Pasos
Slipped at work and was sent to this horrendous clinic through the temp. agency I work for, after waiting in the lobby with 3 other people for over an hour and a half I finally get called in. Another 30min wait before the creepy physician’s assistant came in and introduced himself to me. He clearly had just finished lunch as I could smell it on his breath- I shouldn’t be able to smell his breath but he was really too close for comfort. The P.A. evidently ordered x-rays- at least 6-10 x-rays were taken of my injured foot and my shoulder. Even I, non-medical person knows that any soft tissue damage won’t show up on an x-ray but he then ordered a few more x-rays on my other shoulder. Maybe to compare? Even though I twisted my ankle? After about 4hrs the attendant comes in with a piece of paper (diagnosis) and sends me on my way. No ice, no ace bandage- nothing was offered even though I was limping and clearly in extreme pain! Needles to say, I regret having chosen this clinic to be seen at over St. Rose’s Hospital (I should’ve gone to the hospital! Lesson learned!), but as I’m reading the “diagnosis” the incompetent P.A. stared I had TWO sprained ankles! Even if that were the case- which it is not, how on earth would I have walked out of there with not even an ice pack or wrapped ankles? No escort to my car? No question as to how I would drive my car! Absolute waste of a total of 5 hours once everything was said and done.