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Review by Joseph H
My wife and I use to love coming to this location. However, since they have changed the staff, every one that works there is very push about memberships and pretty passive aggresive. The receptionists are the worst about it. You come in for an adjustment, not to have their sales pitch shoved down your throat repeatedly. You have to fill out a new form every time you come in unless you get on a plan, which is completely unnecessary and just another way of urging you to get on one. Also, getting in with a chiropractor who will take their time and not jar your body is very hit or miss. I would use this place as a last resort ONLY. Disappointed.
Review by Ivie Albrecht
I've now been injured from a botched adjustment at the Joint since March 3, 2019 without contact or support from the Joint. I have been calling for weeks, and have only received callbacks from them late in the evening and from restricted numbers. I was contacted by who is supposedly the CEO last night, but they called from a restricted number after 5 p.m. while I was in the middle of eating dinner. I didn't answer as it was restricted and in the evening past business hours. If I had known it was them I would have answered, but with so many robocallers today, how is person to know that it's a real person calling when it's so late and restricted? Now I am having pains that I have never had in my life and I am unable to work, or participate in my daily life. I just wish they would get a hold of me or let me contact them at a reasonable time instead of dodging my calls and only calling at the most inconvenient of times. It seems a little suspicious to only call in the evening after normal business hours, and if not that, very unprofessional. I called the receptionist today to discuss the X-rays I have scheduled for on Monday, she told me they were too busy to call me during business hours!
Review by Ivie Albrecht
I was left with no choice but to cancel my membership after my husband was badly injured by staff at this location. There is no privacy during visits and other customers will speak directly to your doctor DURING your adjustment, distracting their attention when you need it most. I found The Joint to be reckless and uncaring. Though it is very inexpensive and convenient with walk-ins there is no deal worth risking your health and safety.
Review by Diana Rosales
This place was so cool! The girl at the front desk was very welcoming and talkative. Dr. Joel was friendly and informative. This was my first time getting adjusted so I was nervous but the appointment went by smoothly. I will come again. I got taller lol.
Review by Casandra Valdivia
shana is very rude!! Be careful before signing any contract!! I’m being charged for service I did not even use!!