Reviews
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Review by Clive Scott
Great experience there, they really know what they're talking about
Review by Dan Cardiello
It pains me to badly review any Stamford small business. But I can't ignore this one. I purchased a hookah for my wife's bday. I asked the clerk if everything we needed was in the bag and he assured me it was. Upon opening her gift we realized it was missing several components but had duplicates of others, rendering it unusable for her birthday party. And the carrying bag had a rip in it to boot. It was embarrassing. I went back to return the hookah today and was told it's only store credit. They then attempted to give me an idiot lesson saying the required adapters were included...but when they tried to show me how to assembled it they themselves realized it was not only missing adapters, but the main pipe as well. At this point, I was frustrated and simply wanted to return the item and be done with it. They refused still, telling me they would give me the missing parts if I agreed not to contest the payment with the credit card company. I took the replacement parts, but one doesn't matxh the silver of the rest of the set now... Had they simply been apologetic and offered to return the item or offered to compensate me for my trouble, I'd have written an entirely different type of review. I just don't understand their attitude.
Review by Vlad Lazarenko
It’s fine if you are OK paying 30% more for your supplies 🤷🏻♂️
Review by Joseph Widmer
First time there and the gen9behind the counter was pleasant and very helpful
Review by Betheny Hebert
Excellent service here! Kind of a small shop, but they'll help get ya what you need at a reasonable price.