Reviews
Share your experience. Leave a Review
Review by ELIZABETH
Clean and well organized store. Customer friendly and professional. Self service copy and shipping area, easily accessible and orderly.
Review by D Porter
I am a business account holder and rewards members, but I need something quickly. I went through almost all the isles looking for something specific. Although I did have a bunch of other items, I waited in line and when asked if I found everything, I said “ no”, I needed command hooks but couldn’t find them and there were no ASAP Oates on the floor. I was directed to isle 4, left my step took two seconds to grab the item, then had to replace-wait in line for 20 minutes since there was only one cashier. The conversation drug on— which I felt was unfair. My total bill was well over $200 and I am a frequent customer. Needless to say, they need more associates and I shouldn’t have been penalized for having to chase around the store to find an associate the. Again when I stood in the second time to then be forced a third time. I won’t be back, I’ll just order only If necessary through our business account. My cashier was Victoria.
Review by Desmond Carter
Stood in line almost 30 minutes to simply ship a pre-labeled UPS package. Nobody ever came to assist do I left and went to the UPS Store. Terrible service at this Staples location...
Review by Black Kat
I will not online order through staples ever again!! There holiday "pick up today" orders are false advertisement. I ordered a computer on Thanksgiving Thursday 11am and the order said pick up in 1 hour. However the store was closed on Thanksgiving. The conformation email said "pick up any time on Friday." We drove 30 minutes to the Marketplace Blvd location. Were told its not here! They have no order on record with,our order number. And the main customer service number is closed. Even though they have our computer there, they can't give us the computer we ordered because "it would mess up their inventory." I was also told that I should have waited for a "ready to pick up email." Although, I'm not sure how I was to know this since my email said "pick uo anytime on Friday." So their Holiday advertisement of picking up the next day is poor poor taste to get you to order! Never Again for us!!!
Review by Deon Walker
Would be better if there was an assistant to demonstrate how to use the self service machine.