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Review by Iam Justme
Very friendly and knowledge about the products. I've been several times and never disappoints. Not only does she offer various dried herbs to use for teas or other uses, she provides tintures which all product are organics. I found this location last year when I was searching for elderberries to make a syrup. I always recommend to family and friends. The owner is very down to earth and always available to answer your questions.
Review by Wade Jones
Very nice workers and good help
Review by Michael barber
The diversity and wide ranging selection of herbs was impressive, and the owner of the shop - Chris - was super knowledgeable and helpful. Awe-some selection of herbs! Awe-some staff! Awe-some good vibes! I must say (during a needless-to-say moment) if you're in the market for herbs this is the place to be! Make sure you setup a consultation with Chris...or any one of their herbalist...thank me later ;)
Review by Raquel Payne
I did not have good experience here. The woman behind the counter spoke to the two customers before me in such a condescending manner, my experience was ruined before I got to the counter. She gave me most of the herbs I asked for, was not helpful or friendly and her energy was off so I did not want her to blend my herbs. Sooooo I purchased them separately to make sure that they were used with good intentions. This place is NOT on my list to visit again.
Review by Andy Ross
After visiting this location twice and bringing a friend with me on the second occasion, I've decided I will no longer continue to shop here because they just aren't friendly. On my second visit I met the owner whom I was pretty ecstatic to meet because Radicle is an amazing concept. I really love the concept. I love the idea and love the fact that it's in Brooklyn. Everything about the shop itself and its inventory is amazing. But each time I've visited Radicle I've never felt welcomed even though I'm a member of their loyalty program. Each time, the staff seemed a little stand off- ish. I'm not quiet sure why, but I'm not spending my dollar where I don't feel welcome. Furthermore, on my last visit to the store, I did arrive 10 min before closing, but I had a set idea of the items I needed except I forgot one thing. As I was asking questions about the items I needed, the owner found it necessary to tell us they were closing at 7 despite me obviously rushing and going down my list of items. All interactions have a vibration... Radicle needs to step up their customer service game a bit and be more friendly and welcoming to all of its customers. Disappointing, but hey, everything that's sold in the store can be purchased online. What's even more frustrating is I specifically went for some gotu kola and left without it because I felt rushed. I even said I needed some to the owner while I was there. I wanted it for immediate use but now I'll just order it from an online vendor because of this last experience.