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Review by Jennifer Prisco
The screw came out of the frame for my glasses yesterday and I went here to initially buy a repair kit to fix it. The guy working fixed it immediately on the spot, even though I did not originally buy my glasses here. I recently moved to Wilmington and will go here next time for my eye exam and glasses due to the very helpful employee and service
Review by Kristin Allaben
LOVED the franchise owner; she was phenomenal helping me pick out a pair of new glasses. I have a small, narrow face so trying to find a pair that is both for an adult while being feminine is a challenge and she nailed it! I admit, though, my 3-star review is only because of my experience with her. I am not totally impressed with the eye doctor; her bedside manner leaves much to be desired. She casually mentioned I might have serious eye issues and we'll watch it -- not something to be casually thrown around! She backtracked when I asked her to clarify saying it was probably nothing to worry about. Um, thanks, now I'm worried. Also, not sure if it's an industry standard or her preference, but she gave me a new pair of contacts to try, telling me what I previously used was no longer an option. They were much heavier and hard to wear, but she said 2 weeks was plenty of time to adjust. Fast forward 3 months and I find I can only wear contacts for a few hours a day, a max of 3 times in a row. Then I need to wear glasses for a day or two to give my eyes a break. Never had that happen before! Also, had to go back to get my lenses fixed because the doctor corrected for something in the prescription that had never been an issue; was getting migraines wearing the new lenses.
Review by Tate Pasquini
Doctor had no bedside manor at all. I missed a contact lens follow up and they are absolutely unable to work with me... and want me to pay for an entire eye exam again...I tried to reason with the Amanda from billing and she was rude and tossed me to the side, I will never do business with them again. Terrible experience, DO NOT GO HERE!!!
Review by Em C
I love Dr. Cho and staff that are there. So nice and they take the time to help you with your needs. She made my kids feel so comfortable. Highly recommend this Pearle Vision.
Review by Ben Masse
Everyone there was great to work for my 1st pair of glasses