Reviews
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Review by Brittani Stevens
The Dr gave me the wrong prescription and acted like it was my fault. Plus he seemed annoyed my kids were there. The dr with the short hair. Went to the senior dr by region 12 and he fixed it PERFECTLY and took his time. I’ll never go back here again.
Review by Jeremy donald
My fiance called an made an appointment a week prior to our visit..Her appointment was at 9:30am on a Saturday, we arrived a little after 9:00 am that day..she went to check in and was told they had no record of her appointment and that she would be considered a walk in..GREAT..okay so we waited and waited and waited..we didn't get out till after 12:00 that day..the woman seemed more inclined to talk about where we lived and how my fiance and I ended up in the area we lived in..lol WE JUST WANT YOU TO DO YOUR JOB..keep in mind we also have a newborn daughter..and the temps outside were in the fourtys..we were expecting to spend all day getting glasses..that's why we made an appointment..wheb she was done getting everything done I decided to make an appointment just to see if the same would happen to me..I hand my insurance card to the lady at the front desk she glances at it and said they don't accept it..it's blue Cross blue shield of Georgia..but blue Cross blue shield..it's acceptable anywhere I said..she asked for my social and ran it to find out they do in fact accept it..the point is had I just grabbed my insurance card when she handed it back and told me they didn't accept it..I would had went thru the hassle of calling my insurance company... definitely dissatisfied with there customer service..I will be finding another optometrist to better serve me the CUSTOMER..thanks for a bad experience..
Review by Jessica Cox
Cheap glasses and lenses, SLOW service. I was called that my glasses were ready for pickup, told them I was on my way, and drove over immediately to get them. They had me sit and wait over an hour until someone could adjust my glasses, then did not actually adjust them properly. The woman would take my glasses, disappear into a back room for around ten minutes, then come back, and it seemed like she had done nothing to them. They are currently sitting crookedly on my face. I will be taking my glasses somewhere else to actually get them adjusted.
Review by Bogdan Chumak
My wife broke her glasses and used them for needed repairs and frame adjustment. Josh was great in attending to her needs with expertise and and professionalism. A great place to get eye wear services and care at a very reasonable price. They are honest, knowledgeable, fair, and fast.
Review by Josh M. Salganik
Best eye glasses in Waco hands down! My rx is perfect. If you are looking for a good deal on sun glasses, check out their sister company “Salganik Optique”