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Review by Steven Esquivel
The service and experience was outstanding. I parked along Harvard street on a parking meter stall for a short walk to the NETA dispensary. I reserved my same day order ahead through their online system to purchase one of their products for pain relief. I highly recommend using their online system for ordering ahead. It’s fast and easy and took about 15 minutes to get my reservation request confirmation on their online system (May take longer on a busy day like 420). From start to finish, it took approximately 28 minutes to be out the door (Make sure to bring an up to date U.S. government issued ID and your confirmation email of your order ahead reservation prior to getting there. They accept cash and debit cards only. No credit cards accepted). Overall, 43 minutes to get recreational marijuana in Brookline beats driving an hour to and back to Western Massachusetts to get the same product. Outstanding service. Keep up the good work! Update: There’s a ton of electric scooters parked along Coolidge Corner to fulfill your recreational needs for anyone looking to get there on foot. Enjoy
Review by Vilma Mandes
Great place, awesome employees and Brookline Police very nice no judgment. Inside is beautiful. They have an awesome book on everything you need to know on how to use cannabis correctly. I would suggest if in a hurry reserve ahead otherwise spend time to know other patrons. Tops 20-30 minutes wait all together. Before noon and after 6pm.
Review by John Healey
RESERVE AHEAD. RESERVE AHEAD. RESERVE AHEAD. I can’t stress this enough. Ordered on line on a Saturday morning. Got confirmation after lunch. Leisurely traveled into Brookline and waited in a 10 minute line. The walk-up line was at 90 minutes at 2pm. Once inside I encountered the most efficient operation this side of an assembly line. I was inside the facility for about four minutes. Every employee was super cool and helpful. FYI: they only take cash and debit cards. You capped at 3.5 grams of flower when you order online. All good.
Review by Anthony Alicea
I feel terrible that I have to do this. I really do. I loved NETA. I will still shop here because I have no choice. They hands-down make the best distillate in the state but it's very clear they don't care about customer service anymore. I am shifting as much of my business elsewhere and I encourage others to do so as well. NETA is not the company it was. The owners sold it and along with it apparently they sold it's integrity. Again, to be clear, their concentrates are bar none. Their people skills for the medical community are 0 out of 10. One instance: They expected a disabled person to walk 300+ feet from their valet. I could go on, but I will save my typing for more positive reviews.
Review by Doug Knox
Friendly, helpful staff. First time in a dispensary. Wait wasn't too bad on a Sunday. Got there 15 minutes before opening and was out the door 45 minutes later. Use their Reserve Ahead service, if you already know what you want, and save time. They have a separate waiting line.