Reviews
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Review by Brent Hysell
Dr’s are professional, personable and well equipped with knowledge. On my first appointment the Doctor spent time getting to know me, ran tests that I had never had and came back with information that required immediate attention. The scheduling and follow up have been excellent.
Review by Krystle Peyton
So we show up for our appointment at 11:30 am... they ask him to wait so he patiently stands in line for 3 minutes and then they have the nerve to say "hes a few minutes late"????? What the hell kind of operation you running here Mosaic. You make your clients late and then say they are late. Highly disappointing considering you dont even offer walk ins? Today, nothing has changed (3/18/19). Once again I am standing in line to check in, I am here on time and had to wait 3 minutes in line. So low I sit and wait for someone else to lose their place in line so I can be seen. May I make a suggestion? When you send out your fancy text messages, add the damn time to the appointment so the guy in front of me doesn't make me late trying to find out what time their appointment is.....
Review by George Winchester II
Thankyou Debbie for always making it more of a pleasant experience going to the doctor's office. Your genuine smile goes a long way . And thankyou mosaic medical for your care.
Review by Jason Villanueva
This clinic is just amazing. The staff all share a common goal..... going above and beyond for anyone they have the privilege of serving. Need a doc? come here!
Review by Centrally Ours
I’ve been a patient of Mosaic Medical for years! After having my daughter 1 year ago we lost our insurance. We haven’t had insurance since because we can’t afford it. I called yesterday to make a dental appointment and was told that since I’m a cash patient that they would give me a sliding scale application when I came in and that I would either have a small balance or nothing at all depending on my income. They had the nerve to call me today to tell me that NO MATTER what I needed to pay a $35 copayment- I explained how we can’t afford that right now and I was told that it needs to be paid at the time of visit and it couldn’t be billed out to me to pay later. The front desk lady who was helping me (which I might add when she called to confirm the appointment she didn’t even tell me her name) did not even try to help me figure it out. It was if I couldn’t pay I couldn’t be seen! What happened to offices and people actually caring about other people and what they truly need! All medical offices care about these days is money! You could be dying but if you don’t have the money/insurance to be seen then they will let you die-and Even if they do end up seeing you they are going to bill you for an arm and a leg because guess what!!! THEY CAN! And we wonder why people can’t survive or live anymore- it’s because society is greedy and only care about one thing! MONEY. I’m so disappointed in this business- most medical offices in general to be honest. Customer service with this business sucks! Customer service anywhere is not the same anymore- everyone is so used to being treated poorly that they just continue to let people treat them bad. If you want to go somewhere where the front desk people are snoody and have zero customer service skills, where you wait for sometimes 30 minutes before being seen, where they only care about money and not the patient then you came to the right place! Seriously don’t waste your time here.