Reviews
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Review by Kelly Shelton
Both my husband and I went in for massages with back pain. Both of our therapists completely avoided those areas that we said hurt most. It was a very unsatisfactory massage. On a lighter note, the front desk staff was on point!
Review by sydonia moses
It was my first time at massage envy and the experience was amazing! I live in San Francisco and ended up coming to this one in concord due to all the other locations being fully booked, and I’m very happy that I came to this location.My therapist was Theresa and I absolutely love her! She was attentive, made me feel very comfortable, and really made sure I was satisfied with my experience. She exceeded my expectations! She alone deserves 5 stars ⭐️ ⭐️⭐️⭐️⭐️! Definitely worth coming back for her. The facility alone was fantastic and clean, and just beautiful. Thank you Theresa ♥️ - Sydonia Moses
Review by Diane Stewart
After 4 emails back and forth (very disorganized) and driving 21 miles in the dark, which I don't do very well, they told me I didn't have an appointment when I got there. And by the way The Willows is in Concord, not Pleasant Hill.
Review by Z bradford
This was the worst massage experience I've ever had. I'll start with my expectations--the room should exude warmth, it should have relaxing scents, a nice warm bed to lie down on, warm massage oil and the masseuse has warm, soft hands. And now for what I experienced--the room was cold. The bed was cold. The massage oil was cold. There was no aromatherapy. And the masseuse had cold hands. There was no way to relax so I was more stressed when I left than when I arrived.
Review by Calah Estabrook
I am giving 5 stars to the absolutely amazing staff at the Pleasant Hill Location. Some Massage Envy locations make people feel guilty for not having a membership or not rebooking before you leave, but this location seemed to care more about who I was as a person and wanted to treat the way I wanted to be treated. I have been here only one time but the overall experience was better than any other Spa I have been to and I received the BEST Massage of my life from Jared. He had amazing pressure, a soft voice, and a truly caring personality. He went out of his way to make sure I was comfortable and even noticed what kind of tea I had before the session and made me a new cup upon my leaving. 6 Stars to him if I could.