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Review by Michele Query
My husband and I are looking to remodel our two back bedrooms and the kitchen as well as 2 bathrooms. We went to Lowe's to start pricing the ceramic tiles that look like wood grain boards, which I love the wood look on floors. They had a lot of choices that were wood grain in various colors and styles. We bought a sample board of 2 that we liked and took them home to see if we like it on our floors. We did pick one of them and went back and bought enough to put down in 2 bedrooms!! So excited can't wait to get started on those rooms!! I also looked at some tile for our bathroom. See pics.
Review by Karla Dicks
I went shopping for a new washing machine. I was looking around and another lady came looking for a dryer. In the 45 min I was there, no one came to help either one of us. I finally decided on my purchase and had to wait at the counter for someone to show up. Finally an employee comes to ring up my purchase but had to step away for a couple of minutes. By this time there were four ladies waiting at the counter. As the employee is returning, another employee is walking buy and asks if I'm being helped. I said yes, the girl waiting on me states that she is the only one working back there, so the other employee just walks away and doesn't bother to help the other three ladies in line. So, why did he even bother to ask if he wasn't going to help out? It's very hard to find help at this Lowe's. The employees are nowhere to be found, or they are up on a ladder restocking or something. You can even ask them a question and they will not come down that ladder to help you out. Why don't the Managers tell these employees that if they don't wait on the customers, then there won't be customers and therefore no reason to restock anything.
Review by Deena Versanszki
Nice staff. Please, please consider doing a home improvement class on a Weekday morning. For those of us who work nights and weekends.
Review by Jack Frye
Requested estimate for carpet eight phone calls later still never received the estimate. Called the manager and still no phone call.... Lowe's is going downhill very fast!!! Subcontractor showed up and forgot to measure the steps there was only two rooms and the stairs, come on I should've called a local small business. Total incompetence. Went elsewhere and the service was impeccable and sales associate knowledgeable. My carpets are beautiful and much less cost for better quality carpenting.
Review by April Kjerstad
Completely awful delivery experience and customer service! Took multiple trips to deliver a refrigerator, first arrived damaged, couldn’t find” our address, didn’t come during the specified “wait windows” etc. Will definitely be going to Home Depot from here on out.