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Review by Sherri Smetana
I'm furious with the customer service at this Lowe's especially by the management. My husband and I spent about $3,000 on a front door that has still not been installed after almost 2 months. We ordered the door and were told it would be installed on Jan. 22. I called that day because I hadn't heard anything and they said they would go in the back to check on it. He said that yes it was there and the guy would need to put it in the system. There apparently had been a delay that no one told us about. Then they said they would send to the installer office who would call us within 48 hours to schedule 2 weeks out - waiting longer. Then the installer called us to schedule the appointment for Jan. 31. On that day the installer called to say he had a personal emergency and couldn't make it that day but he would make sure we were rescheduled quickly. Although, I completely understand that emergencies come up, I never heard back from him nor did I get rescheduled. The next day, I call the store to tell them what happened so they said they would call the installer and they would call me. They never called me. I called the Lowe's and asked to talk to a manager and was sent to April who seemed irritated I was even calling. She said all she could do was to call the installer office and have them rescheduled. I asked if there was anything Lowe's could do and she said "no". After I got a little irritated, she said "I"m sorry". Then I said "well it's interesting to me that you only apologized once i got a lil irritated". The management was of no help. I did get a call from an installer and supposedly it's supposed to get installed tomorrow - we shall see. That is terrible customer service especially with the amount of money that was given to them. I will not shop here anymore - Home Depot it is.
Review by Arthur Venable
Great selection, and helpful friendly employees. They open at 6 am and helped me find exactly what I was looking for. I was in and out with what I needed in less than 10 minutes.
Review by Russell Boullion
People here are great. Better than average definitely for a big box store
Review by Aaron Fisher
Great place to pick up odds and ends for around the house and garage.
Review by Edwin Wilks
I really like Lowe's , especially compared to the alternative, and this store has great staff! The checkout crew are chatty and smiley and the floor staff know what they're talking about, which is great, even for me as a very seasoned DIY'er. Top marks for this branch.