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Review by Patrick Boquiren
My mother is 80 years old and just moved here to California a little bit over a year ago. She's had the same hearing aids for the past 7 years and was due for some new ones since technology has changed. I found a Kenwood Hearing Center that was very close to our house which is convenient. I set up an appointment for my mom to get a baseline hearing test and also see what her options were. The person that assisted us was Lee. He was very friendly and very knowledgeable in answering our questions we had about the tests and products that fit my mom's needs. Long story short after testing out different types of hearing aids for my mom, we ended up purchasing her a pair. Overall Lee did an outstanding job and gave us a great customer experience. I highly recommend anyone in need to visit this particular hearing center in Petaluma.
Review by Karyn Nielson
Bill is so wonderful, caring, thorough and helpful. My first visit with Bill was in 2014. Bill spent a month with me letting me test drive hearing aids to figure out the best fit for me. Unfortunately at that time I was in denial and didn’t follow through with purchasing. Fours years later and a move to Oregon I contacted Kenwood Hearing Center to see if they could assist me as I was not liking the service or devices I had received from an Oregon facility. They still had my records and gave me ideas of what I could do. I made an appointment and drove to Petaluma, CA, met with Bill, he provided me with temporary hearing aids until I could meet with an audiologist he just started working with in Oregon near me. I am so happy and look forward to working with both audiologists to resolve my hearing issues. I highly recommend Kenwood Hearing Center and Bill Giles. Thank you!
Review by William Rhoads
The experience with the staff at Kenwood hearing Centers in Petaluma could not have been better. They went out of their way to make obtaining the right hearing aid a pleasure. They are very thorough and a joy to work with. I recommend them highly.
Review by jerry spremich
From the moment I met Lee Diles, I knew this was going to be a good experience. As the the weeks progressed, the generosity of service I received, supported that original impression. Kudos to Kenwood for excellent expertise and service.
Review by herbert brosbe
The entire staff are wonderful to work with. They are patient and treat you with respect. I could not believe how hard both Bill and Lee Diles worked to make sure that I had everything I needed to improve my hearing and make my new hearing aides successful. They were kind, respectful, professional, patient and kind. Much better than previous offices I had been referred to and would recommend them highly.