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Review by Muse Love
I usually would give this place 5 stars. You have a wide variety, good quality, awesome prices, and usually the customer service is excellent. The store is kept nice and clean and the location is convenient. Yesterday was a different experience for me. I came in for the $60 ounce deal that I come for almost every week. The guy started right off by saying he hated $60 ounce days, and it totally set the tone. He discouraged weed smoking, which is not what a good weed salesperson would do. His attitude was negative and he complained through the entire transaction. The weed did not quite come to an oz, so he went to ask a supervisor what to do. He came back with a serious face and told me it would be full price. Luckily the other employees chimed in and started joking about the full price, or I would have taken this way more seriously and maybe just walked out. So I asked if I need to choose another weed and he finally said no that he was giving the same deal. I was relieved until I got home and looked at the weed. It was not only shakey, but he literally sold me stems. Sold me, stuff I cannot smoke, with no buds on them at all. The rest of the weed was pretty decent besides the stems, but this was the most sad looking pot I have EVER bought from Kaleafa in the almost 2 years I have been buying weed there. This experience was awful. He didn't even offer the discount I knew I had saved in my customer account, either. If I see that guy in there again, I might turn and walk out. I provide cleaning. If I gave a discount on my cleaning, but then did a horrible job cleaning, my clients would never call again. I have to provide the same level of service if I give my discount. You guys usually do, but I guess this one employee doesn't get it.
Review by Angel Chesney
These guys rock! Selection is consistent and amazing, and I can't say enough good things about the super helpful staff, always ready to listen and with suggestions that apply. Totally go above and beyond for their clients. And always patient with new people! If the line is long, stick around: it's worth the wait, and they track the chaos well and move the line expediently. Thanks for being here!
Review by ian yourston
Amazing deals. Fast, friendly, and very helpful. Love all of the staff at this place. Can get crowded at times but totally worth it.
Review by Andi & Bug
Friendly and knowledgeable staff, great loyalty program, affordable competitive prices. Nice, clean and well lit shop with plenty of parking and a convenient location. Cash only but there is an atm on site. Overall very happy with our experience and look forward to visiting again!
Review by whatwould willydo
Excellent! Always the right choice for all my needs and wants...... the staff are knowledgeable and friendly... Not just sales people!! I recommend here over all others in the area!