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Review by Patricia Espinoza Ng
This review for the location in North Bergen. I previously posted this review in error to the location in Secacus and just deleted it. My experience in this location was I finally made it to this place. As I walked in it appeared to be beautiful place with a fresh scent of baked bread. The employee was on the phone and appeared annoyed that we walked in to the empty place . He or she didn’t greet us. Instead prompted the kitchen is closed. It was 3:40pm. The employee explained that they closed the kitchen early today and continued to elaborate on the closing hours. I was aware that the place closed at 5pm. I asked if the kitchen was closed to sell bread also? To my surprise it wasn’t. I really wanted to sit down and enjoy a hot Cup of coffee . However I felt so unwelcomed and pushed out that I proceeded to leave with my purchase. To the owner get rid of this employee. I would have purchased at least $30.00 today instead I was only allowed to purchased $8.00 worth of bread. What a shame!!!!!
Review by Tony P
Been here twice and both times I left because I was not even acknowledged by the staff. They were doing things behind the counter which I have no problem waiting a minute but I do expect to be welcomed/informed that it will be a minute. I will not try again.
Review by Jerry/ Nicole The Coconuts, Lokane, Jerry Animus
Placed a call today was listening to automated system recording for about 4 mins then the ringing began expecting someone to answer promptly. They did answer, however instead of greeting their caller they just picked up to hang up! I called back and now they enabled pre-recording that says it's after 7pm please call back during normal business hours. It's 2:12 When is your normal business hours, because it's actually 5 whole hours earlier than 7pm! How do they (you) expect doing business if this is how they treat an incoming call and don't bother to address potential customers. You have 2 chances with me, I don't give 3 chances, after 2 you most certainly lost my business! I will not be recommending this place to anyone. Shippens bread doesn't hang up on someone calling and then enable automated message stating it is after 7pm to call during normal business hours when you clearly advertise in black and white on Google that your bakery is open 24rs, and I called a whole 5 hours earlier then 7pm, at 2:12pm Oh and if you're looking to get a hold of cafe' don't bother as they don't even have a phone in the cafe' at all nor will they implement one. I called in for cafe one day about 2years ago and was told I am calling bakery not cafe! Passed me along to someone who was in cafe and was told sorry we don't have a phone up front. We should have one because people call in everyday for cafe' inquiries. I'll definitely request we get a phone up here asap. Well fast forward 2 years and this is how they resolved that issue just hang up and enable that automated pre-recorded message, it's after 7pm please call back during normal business hours. All these customers calling in and not being able to do business with you! Well serves you right you don't deserve anymore business from anyone new. The fate of your place will ultimately result in a demise of your utmost most professionalism here, which is clearly unprofessional to say the least here! Great job guys, you really out did your automated business motto you play for potential customers on hold. Shows in less then 4 minutes just how you guys really do business and honestly I would not want to have to call in to have to sort something out with yous to just get my calls ignored!!! Especially if I'm paying for the shipments!!! Don't waste your time people, call Smith and Smith in Ridgefield Park they'll take your calls! Their bread I've heard is top notch too! A little pricier, however when wanting to conduct business stress free and not getting your calls ignored especially if you may already be doing business with a place and have money on the line. Just Google them and you'll see their ENORMOUS bread selection! I guarantee you will NOT be disappointed! Your loss Hudson Bread, your loss!
Review by Calethia Calethia
In Simple words The place is great!
Review by Henry Rangel
The sandwiches are awesome but the service not so much. The cashier takes her sweet time to approach you