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Review by Eric Talaska - Eco Neato
Putting the skanky employees inside the product I purchase was already half expired and they only accept cash with no receipt but yet they collect taxes which means they're not reporting much of this to the state which is illegal and Theft. Letter I sent to Wonder Extracts: Hello, a few weeks ago I purchased your 25:1 High CBD from Herbal Cruz. I informed the guy helping me that the expiration was in only half year from now: 6/25/2019 (batch WE-180514 of 6/25/2018). He assured me it's fresh because he just got them in. He tried to sell me one that was already opened. I requested a sealed and fresher one. He handed me a different one with the same expiration date. Then when I checked out he required I pay $100 cash only and when I did, he refused to provide a receipt. He had a conspicuously placed tip jar of which I didn't put anything in. This seems shady to me, what do you think? I bought this for my dog to give in emergencies and wish for it to last longer than this considering the expense. I have tried it a few times for his anxiety and it does nothing at all. This makes me wonder if it's been diluted. Do you mind if I swap it for a fresh, legit product or what is you solution? Thanks
Review by idaho kid
The best for your one stop shop
Review by Loren Ten Eyck
Herbal Cruz, at the time of writing this, was the only dispensary in the state* that had Care By Design 18:1 cartrages. Their website said they had some in stock but I've been burned by the Jane platform they use in the past at different shops, so i called after I palced the order to make sure they actually had some before I drove down from San Jose. While on the phone, the front desk woman was super nice and even went to the store to make sure they did indeed have CBD 18:1 and put together my order to gurantee I would get some! THANK YOU SO MUCH! *Seems like Care By Design is pretty much out of stock of their 18:1
Review by Roman Davidovich
Been to this dispensary a couple of times, and been greeted with friendly staff each time. However just recently, i wanted to buy half an oz of bud they didnt even have it. And i called ahead of time before going to the store, to make sure they have it in stock. Only to be told id have to buy smaller amounts of flower which are different prices to make half an ounce. With everything being pre packaged what i got was nothing more than small nugs for the hefty price this place charges. The stuff that i purchased, honestly i got ripped off because of how small the nugs were. I spent over $120 on flower and wound up with the bottom of a barrel type nugs. Telling a customer theyd have to buy other amounts to make half an oz is bad customer service. Its bad enough that the taxes on these OZ or half an oz are outrageous. Dont know if ill be back at this place. Enter at your own risk
Review by Liandre Kelley
Right off the bat their customer service was on point, our bud tender was Ian; he was extremely knowledgable, informative and attentive. The guy made our day and that skill is important in customer service. The place is very all walks friendly, clean, chill etc. Their front end practically sets the standard. I like the security that office/showroom seperation affords. Very nice. Now the most important part, bud quality: the bee's knees. Primo, way better than most places I have been in San Jose and Berkeley. We ended up getting an O of 3 varieties for a really good price and a CBD alcohol tincture. I really appreciate that they carry alcohol based tincture, many places only have oil and the alcohol works way better for my needs. The whole team was very friendly, it felt like we were regulars who knew the crew. Thanks guys.