Reviews
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Review by Alex Narodowy
I have been coming to this office since childhood, I've seen it move around the mall thru countless remodels and construction. This office has always advanced with the times and brought in new ocular technology each year to make the experience easier for patients. Doctor Croce has always been a great doctor for me, treats me and my eyes with respect and is always happy and in a pleasant demeanor. I have never had any problems and it saddens me to see there have been people dissatisfied in the past, because my experience has been nothing but polar opposite.
Review by Paul Menard
I was not happy at all about my appointment with this office the eye exam was not as thoroughly conducted as other opticians had done the whole process was rushed and incomplete ,the glasses came in guick but there was a poor choice of frames and the girl that does the fitting was no help at all and the front desk staff lacks personality I will not return
Review by Rebecca Daneault
I’ve been a patient here for probably 20 years, and have since brought my husband and daughter as well. Their service has been increasingly lacking, long wait times, inflexibility and the prices keep skyrocketing, but I am loyal so I kept going back. Today I called to schedule our annual eye exams and was told they can only accommodate 2 appointments per day. So, we would need to make 2 trips in order for the 3 of us to have our exams. When I questioned that, I was dismissed saying that “the doctor has changed things.” No thanks. So, now they’ve lost 3 longtime customers. I called Blackstone Valley Eye Care and they were great - very helpful, no problem scheduling us all on the same day and they came highly recommended. 🤷♀️
Review by Denise C
Initially had wonderful care from the doctor but now shows no flexibility at all for a medical visit. I can't leave work at 2 or 3 for this. Not his problem I suppose but need my job. The front desk has had some very nice people working there. There is one nasty sort of know it all woman who I now won't need to deal with. The really nice girls left. If I can't get a more convenient appointment on the only time I have asked in 5 yrs, then I just won't bother them again.
Review by Danielle Wild
I've been here twice to have my eyes fitted for contacts/glasses. The first time a couple of years ago was a fine experience with a different doctor who has since left. My LAST appointment was a week ago and I was not impressed by the customer care from both the doctor and the front end staff. I would not recommend going here if you're looking for a professional and personable experience.