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Review by Barry Megquier
Outstanding in every way. My best car-shopping experience in 62 years. My wife and I went in looking for a particular 2017 Dodge Grand Caravan GT - the price was right, the trade of my old Caravan was more than fair, and we drove away happy customers. I will have no hesitation sending anyone I know to Elmwood and Richard Miranda, knowing they will be treated with kindness and consideration, they will be treated fairly, and they will meet some great people in the bargain. Richard, Ben and Vinnie are outstanding, and get our highest recommendation!
Review by Peggy Provencal
My entire family love the Elmwood Family! We have been buying our vehicles from Richard Miranda for decades and when I decided it was time for me to get a new one...we knew where to go...Elmwood. As always, the staff was attentive to me and my husband as we tried to decide on the right vehicle for me. They helped us through all aspects of the car buying experience from selecting the perfect jeep Cherokee, giving us a great trade-in value, and walked us through all financing options. I am super happy with my new Jeep and would highly recommend Elmwood for anyone looking for a dealership.
Review by Mitchell Nizalowski
I just bought my first ever vehicle and I’m happy to tell people that it came from Elmwood. The people that work there are very professional and patient, they try there best to make sure everything is perfect for when you pick up your new vehicle. Even with some downs they never got mad or impatient which is great. I will be recommending this dealer to anyone who is looking for a car.
Review by Sarah Turcotte
Unfortunately, this is one of the worst dealerships I ever had to deal with. I was in an accident in May 2018. I decided to bring my jeep to this dealership to get fixed. The dealership never contacted me to inform me of the damages of my vehicle. I would call at least 2 times a day and no one would ever get back to me. The manager, Jason is literally IMPOSSIBLE to get in touch with and every time I called they would explain to me that they're very busy. (EVERY DEALERSHIP IS BUSY) That is no excuse not to call a customer back. When my vehicle was getting fixed, I was in a loaner that my insurance paid for. Once my jeep was ready, the second I drove it off the lot I had a noise in the front of my vehicle. I called the dealership to let them know of this problem, which i was a little confused because if you test drove my vehicle after fixing it you would have heard the noise. I had to bring my jeep back and the dealership gave me a loaner. The insurance company had to come back to see if this was from the accident, which I never had anything wrong with my jeep before this accident. The estimator came on a Monday and denied the coverage. Like I said before, I called this dealership everyday to see what was going on. By Wednesday, they told me it was denied and that they couldn't fix the issue through insurance. I agreed to pay for the part that my jeep needed but the dealership was trying to charge me for 5 days for a rental. I explained to them that I should not have to pay for a rental because I should've never drove the jeep off the lot with this issue and had to come back to get it fixed. AND they waited 2 days after the insurance company came to the dealership to inform me of the problem with my jeep. The day they found out the coverage was denied, should have been the day they called me. I shouldn't have to pay for a rental extra days because of their negligence. This was honestly the most stressful time dealing with this dealership. This was never a smooth process at all. I hope in the long run they have better communication with their customers as well as their co workers because this place is a joke.
Review by jaren sanchez
Excellent customer service and wide variety of affordable high quality vehicles. Marcio was great and really gave me an incredible vehicle as well as providing great and quality assistance. Highly recommend.