Reviews

Review by audrey dua

Apex Behavioral in Woodhaven is the most poorly run office I have ever encountered, and I have finally had enough. I work 50+ hours a week, so my psychiatrist usually just writes my prescriptions for me and leaves them at the front desk. I have done this a couple times before, and never had an issue. While the staff at this office will treat you like garbage, at least my psych was understanding enough to know my work schedule allows me to do hardly much of anything. I had called the office yesterday afternoon to find out if he could write a prescription out for me. They made note of this and said he would be returning to the office today and they would call me back. They called and I discussed a good time for me to head to the office to pick it up. We agreed on 7:30pm, which was going to result in me having to leave early from work by 2 hours, and at my job, any hours that are missed MUST be made up before leaving the office on Friday. I cannot leave with less than 50 hours on my time card (unless I have left sick or something along those lines. This was not an excusable reason to not make up my time). I got to the office at about 7:10, stood at the front desk for 15 minutes with no one in sight, even walked to the back to see if I could find anyone. No one to be found. So I take a seat, and wait another 40 minutes before a therapist comes out and I ask them if they know where someone from the front desk is and they tell me they have already left for the day. I explained I was only there to pick up a prescription and they were aware I was coming at this time (I had even gotten there early), and I asked her if she, or someone else could help me. She said no and she does not know where they keep the prescriptions. Ok, thanks for nothing. So now not only do I have hours to make up at my job for absolutely nothing, but I also do not have my prescription and have an endlessly bad taste in my mouth about this office forever now. If we hadn't agreed on a specific time, or if I wouldn't have had to leave my job early, I could have looked past it. But this was not the case. I don't recommend this office to ANYONE. They DO NOT care about you nor your well being. Not to mention, one of the younger guys that works behind the desk is everything but a ray of sunshine and constantly sounds miserable. Seems like he needs to be one of the patients rather than an employee. FIND A BETTER OFFICE!

Review by Zeroign K

Review by Julian Scorzelli