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Review by Sharilyn Hawk
Love the service and doctors. Great eye care. Front desk staff awesome, polite and friendly. My only only complaint is going in for a "special test" and being told I don't owe anything. I prefer to be told we will bill your insurance and bill you if there's anything left over because I'm used to paying a copay. So nothing means nothing to me but then turn around and receive a collection letter after not receiving a bill is not good business. I'm only going back to them because other than that they provide good service, better than most. Hopefully this note will help them improve. I have problem eyes and don't want to be jumping around from eye doctor to eye doctor.
Review by jorge deleon
I was there and they offered me same day appointment, the nurse was very attentive to my description and had the doctor see me almost immediately. The explanation of my symptoms was very detailed and the approach to the solution was just as detailed. I am very pleased with the experience. The price is very affordable , the staff very friendly and the doctor very assertive and reassuring. I highly reccomend them.
Review by G I F
Please give the staff at front desk and the staff who handles the contacts/ glasses a reward of appreciation. They love what the do so welcoming and Dr. Martin exudes compassion for his patients and wellness!! Keep up the great work I’ll see you guys soon 😊
Review by Rob Davenport
They have been an amazing find for my family. The staff are very nice. I would recommend them to anyone.
Review by Rice Nasoe
DeVito and Martin Optometry of Norfolk, Virginia is a great optometry clinic for employment eye tests, or any optometric needs. DeVito and Martin gave me a good experience, and exceeded my expectations. Here's why I liked DeVito and Martin Optometry: All employees that helped me during the check-in and check-out process were prompt, professional, courteous, knowledgeable, and tactful. After filling out all the initial paperwork for first time patients, I was then directed to the waiting room to wait for Dr. DeVitos assistant. Almost as soon as I got to the waiting room Dr. DeVitos assistant started the pre-eye exam! Dr. DeVitos assistant was prompt, professional, knowledgeable, and courteous. Also, the pre-eye exam was done in no time! This was your usual pre-eye exam, and took less time to complete than the average pre-eye exam. After the pre-eye exam was over Dr. DeVito entered the patient eye exam room, and began the actual eye exam. Over the course of the actual eye exam Dr. DeVito was for the most part professional, prompt, courteous, and knowledgeable; and answered all questions I had without hesitation. The actual eye exam was done in no time! This was an above average eye exam, and took much less time to complete compared to other eye exams I've had. The only complaint I have of Dr. DeVito is that I feel Dr. DeVito had his own personal verbal agenda that took priority over me, and my eye exam. I agree with all of Dr. DeVitos political talk, however, he said certain things that seemed questionable when it came to certain races and ethnicities, that I didn't agree with. It's safe to say that all employees at DeVito and Martin Optometry are prompt, professional, courteous, knowledgeable, helpful, and tactful. Also, all employees that I interacted with went above and beyond for me while I was at DeVito and Martin Optometry. At DeVito and Martin Optometry there's excellent speed of service, great customer service, and great seating in the event you have to wait. There's also an inviting and comforting atmosphere at DeVito and Martin Optometry, and makes the customer feel welcome. Lastly, there is superior cleanliness at DeVito and Martin Optometry throughout the entire building (including the bathrooms). Due to the briefness of my trip at DeVito and Martin Optometry in Norfolk, Virginia, I can't write my normal thorough review, because there was high-class timeliness, efficiency, and civility. I only wish that more businesses and their employees were as punctual, proficient, and well-mannered as DeVito and Martin Optometrys are. From start to finish (check-in, pre-eye exam, actual eye exam, and check-out) I was at DeVito and Martin Optometry for less than thirty-minutes! With that said, I would enthusiastically and without hesitation recommend DeVito and Martin Optometry to a friend or family member. Ultimately, this was an enjoyable business adventure from start to finish, thank you DeVito and Martin Optometry. Finally, DeVito and Martin Optometry is easy to find, and has accessible parking.