Reviews
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Review by Corinne Barney
With how I’m feeling right now I would give 1 star, but in fairness I factored in our other experiences in the store. I just got off the phone, having called because I bought my 4 year old’s ballet slippers about 3 months. The foot elastic broke off and the string got pulled back into the slipper so I was asking if there was a trick to fix it. I was told to just replace the slipper. We just bought them. My daughter has dance class for 30 minutes once a week. I asked if they had any sort of guarantee on their shoes. She laughed in my face (figuratively since I was on the phone obviously)! We don’t have money to buy new dance shoes every three months. I can’t believe how rudely I was treated. There is a nice way to speak to people, especially customers just looking for help, and this was NOT IT. Very disappointed.
Review by Diahann Pearson
Cute little store. Very helpful owner/salesperson. Lots of shoes to pick from. Tights, leos, sweaters, and bags as well.
Review by Tara Erickson
Such disappointing customer service. The tap came completely off my daughter's shoe after less than 15 hours of dance. Dancewear Gallery refused to return the shoes for a new pair. They have lost a customer over this. My daughter has at least 7 more years of dance and we will be spending our money somewhere else.
Review by Elizabeth Kanous
Nice clean shop, kind of small, but we really need to support these shops because they provide a crucial service! DONT BUY POINTE SHOES ONLINE! These shoes need to be properly fitted. We got my daughter her tap shoes here and they had just what we needed.
Review by Danielle Mayes
This store is really hard to spot from the street. Staff here is always friendly and the store is always clean. If you need something that they don't have, they will order it for you. You can also accumulate discounts, based on your purchases, which is always helpful.