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Review by Travis Paulson
My past experiences here have been bad. Thought I'd give them another chance and quickly remembered why I don't go here. It's important to understand that CVS Caremark Mail order is not the same company as CVS Pharmacy in Target. They insisted I transfer my script from CVS mail order to CVS Target due to the holidays and slow to no mail delivery over the holidays. They said it could be filled and picked up on the fill date and avoid the time it takes to mail. Reluctantly I did and once it was transferred the story changed to pushing the fill date out another week past the original date. When I inquired why to the representative, she got rude and began threatening to all together cancel the script if that wasn't good enough. She began making accusations, yelling and screaming, and I could not get a word in. I ended up having the doctor write a new script and send it elsewhere. My past experience here was the same representative yelling at the customer in front of me and disclosing that persons medical info and prescription in doing so. The judgements placed on customers by the pharmacy representative and pharmacist are uncalled for and in violation of ethics laws. My experience tells me this type of behavior flows down from the top. I was on the line when CVS Mail order called the pharmacist Peter and he refused to comment on the issue. It's unfortunate that Target looses business because people like myself refuse to even shop in a store associated with such practices.
Review by Kev 1
They have been out of common meds, then failed to fill the prescription as promised when they did came in and call, or "That will just take us 20 minutes... more.", when we're already through 2 previous "just 20 minutes...", and we're tired of wandering. I get this text saying they see I'm due for a refill on a prescription I had them fill, it said that I need to contact them to let them know if I want it refilled or not. I'm the customer, I don't "need" to contact anybody. I'll let you know if I want to do business with you. I get a text saying they decided to fill it, I need to drive in and buy it from them. This goes back to I'm the customer, don't tell me what I need to do for you. You should see the string of texts threatening they are going to put them back on the shelf if I don't get in there and buy them from them, telling me I need to call them. Soooo, today I'm with a client in Pennsylvania and some guy on my phone says I need to give him my birth date... My what????? Who are you??? Says he's with the pharmacy and needs to discuss my meds, and I need to give him my birth date. Turns out he's with CVS. Not sure why he was calling me, I don't give out my birth date to random people who call me up and demand it without at least introducing themselves, and then I'm still leery. I really try not to do business with anyone who demands my birth date when I say "Hello?". 14 texts now telling me I need to drive in and buy a refill from them that THEY decided I had to buy from them.
Review by Adam Lemieux
Very friendly, but I gotta be honest, I have never gone to this pharmacy without having some issues. Never on time.