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Review by Emily Woods
So I am never one to post a review. So first and foremost, I have been going to the tobacconist for years and never had any bad or negative experiences going there. Love it there. Everyone there has been helpful and friendly. I’m giving it 3 stars regarding a girl who was showing bad customer service. So yesterday my boyfriend and I went in I bought a battery for my oil and he bought a torch. There was a black woman there was very sweet, helpful and gave my boyfriend the local discount since he goes to western. We then went back the same day because he forgot something and he asked “how much is the 18mm male”. This girl with past shoulder length blonde hair that has a slight pink color in it looked at us like we were crazy and said something like “what are u talking about..?” And my boyfriend apologized and said “oh I am sorry I thought you were the same girl I saw a few hours ago, I don’t have my glasses on.” No laugh nothing. She walks over to us and has the biggest pout on her face. My boyfriend asked if he could get the local discount. She asked for his ID so he showed his western ID and she’s like, “no your other one...” and he’s from Alaska so we figured he would get a discount for going to western. She didn’t allow the discount since he wasn’t a local and we were confused since the last woman gave it to us with no problem. She made a comment saying “I guess I can give you the discount since apparently you desperately need it.” She said it very rudely, didn’t say thanks for the purchase nor did she say hi when we came into the store. She didn’t give us a receipt and I was very close to talking to the manager but we just walked out since we didn’t want to deal with her. I don’t usually like to post negative posts but this girl was beyond disrespectful to my boyfriend and me and I don’t appreciate her attitude towards not to me but anyone who is a customer.
Review by Jeremiah Matousek
Everything from airsoft guns, clothing, guitar stuff, and nicotine products. Awesome staff. Good place. Good stuff.
Review by Janet Henze
5 stars is for the owner John, very nice man ,however the gal working in in there with long blonde hair is one of the rudist people I have come upon in ages.
Review by Tyler Tedford
Always a great place to get any tobacco or paraphernalia needs. Super friendly good prices.
Review by Liz Bassler
Great I clocked up class from close to jewelry to smoking supplies. Owner operator is wonderful