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Review by Jon Vilhauer
I was disappointed with Costco in some ways but it’s a huge improvement over the audiologist I went to five years go. My Dr. recommended the audiologist so I went there unquestioningly and wound up with hearing aids that were extremely expensive and nearly useless. With hearing aids, the customer has almost no information. I read as much as possible but could find only generalities and audiologists claiming that the quality of the examination is what counts. The Costco exam was much more thorough than the audiologist’s. It took four times as long and got pretty boring, actually. My hearing aids are a lot better than the old ones and cost 2/3s as much. What part of the difference is Costco vs. local rip off artist and how much is cheaper and better technology I have no way of knowing. The warranty is much better – 6 months vs. 6 weeks. Service is much better – with a simple problem, I can wander in there any time and get it tended to. You can even get help on Sunday, but I think you need to call beforehand to be sure. I would definitely go back to Costco again. That said, my experience was not all I’d hoped. Be aware whether the prices you see are for a pair or an individual unit. The aids I bought were priced by the each and cost more than I’d hoped. I use Bluetooth a lot and was warned that this would reduce battery life to only about a week. Batteries last 2½ days. They showed me a neat feature using your iPhone to adjust the coverage area in restaurants so you can hear a person across the table better. I expected my hearing aids to do that. They don’t. That feature may be more of a toy than anything useful but I have no way of knowing.
Review by Karin Gehrke
Staff isHelpful but not impressed with product. final results not as good as expected
Review by Gabrielle Marshall
"Pretty fantastic service...very helpful and knowledgeable sales associates ...would definitely recommend this place to a friend" G.M.
Review by John Logan
Great service, great product, great prices!
Review by Steven Pucci
Very professional and great service! I got their FREE hearing testing, took 30 minutes and got a full report. Very pleased!