Reviews
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Review by Karen Eld
Considering switching. When you leave a message for the Doc to call on Monday morning first thing & two days go by without a return phone call......that tells you something, doesn't it? #nobodycares
Review by Tommy Zarembka
Had a wonderful visit. Highly recommend Dr. Mozella Williams. CHI's new space is very well done and all the staff were welcoming and professional.
Review by Melanie Ricaurte
I've been going to this practice for almost two years now. All the practitioners I've worked with have been wonderful. Staff is als very responsive and when I've left a message or sent an email with a question they respond right away. During appointments I never feel rushed and feel heard by my dr. My PCP is currently Dr. Davis and she is wonderful.
Review by Melinda Buck
UPDATE: 2 Stars, down to 1. The Practice Manager just called to address my review. Although I appreciate the attempt, unfortunately she is not professional enough to handle patients who have had an unpleasant experience at Casey. After a conversation full of excuses, lies, and her "not knowing", when I told her that her lack accountability and apology were disappointing, she became obviously frustrated with her huffs and puffs so loud that you could hear them over the phone. It's clear why the administration is suffering. ~~~~~~~~~~~~ This office staff continues to be a disappointment. The doctors are good, but it's so obnoxious to deal with the staff and some of the nurses, that you just want to leave the whole place. In the beginning when I moved back to the areas, I was excited to find an office with a combination of natural/homeopathic and traditional methods. I should have known from my first contact with them to go another direction when they denied my son a sick visit because he wasn't a patient. My son happened to be very sick and I knew I wanted them to be his PCP, but just hadn't scheduled a new patient visit yet. Throughout our year of being patients, my care provider left the company with no notification from them at all and there have been several times when I have needed to have something done, whether it was a sports physical or a prescription renewed, and they have been unresponsive, including not reading emails for days later (their own admittance). To top it off, when you call them to get an answer from them being unresponsive, the staff and nurses typically don't have a professional demeanor, but rather come off as you are a bother. This last example, leads to this review, when I requested a Rx refill at the pharmacy and CHI "denied" it with no reason provided. When calling to see why 4 days after my initial request, they pull up my file to tell me that I haven't been to see them so they denied it. I would think that a professional office would contact me to discuss. That's the type of office that I want my money going to. Unfortunately, not the case. I had to call them and am now in "hold" until they call me back. Still no prescription though! Pretty liable if you ask me.
Review by Laura Scheidt
I was looking for a primary care physician who has worked with the GLBT community and found Dr. Kisha Davis. She has been mine and my wife's doctor for a few years now and we are very happy. She has been kind, attentive, and knowledgable . I've never had a problem with the office staff. There have been some minor errors but I've never had a problem correcting them (insurance code was wrong once). The office staff has always been professional. I've also seen other doctors at this practice and have been pleased by their expertise and kindness. The facility itself is very modern looking and clean and they frequently have free/low-cost programs and classes for patients.