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Review by Jazz Carter
This place is awesome! This guy is awesome! Made my Car key in less than 10 minutes, only using a copy of my broken one, which was cut in half.. Awesome friendly guy! I hope this guy makes it to the top. Doesn't cost an arm and leg. I highly recommend this place!!!
Review by Leanan Sharpe
David and Shawn, safe installers from Baldino's Lock and Key, delivered my safe today, and they were great! They were friendly, efficient, and took incredibly good care of my home - I cannot praise them highly enough. I don't know if you can request this team by name, but its worth a try! So far, every single person I have dealt with at Baldino's has been professional and clearly at the top of their field, so it should be no surprise that this delivery team is at that level, too. Thank you!!
Review by Lina Mosquera
First time going there, the owner or manager I’m guessing, is amazing, super nice and attentive to work and will have you on your way very quickly , went in to get 3 keys copied and i was out in less than 5 minutes. Definitely recommend
Review by Marilyn
If I could give a 10 star rating I would. Richard provided phenomenal support. I purchased ankeyless key online for my 2006 Lexus SUV. My husband took the key to another location. He was told by the locksmith that he could not assist him. He went to another location where the key was cut but the person could not figure out how to program the keyless features. I personally received a call from a store manager who told me to go to the Manassas store. He said that if Richard could not get the key to work then no one would be able to. Suffice it to say, Richard programmed the key and it worked. Fast forward less than two months later, the key stopped working and we had to lock and unlock the car doors manually. I called Richard. At first he said there was nothing more that he could do since we didn’t purchase the key from Baldino. Within ten minutes he called me and said to come to the store because maybe the battery was dead. Not only was he right, he replaced it for free. It is hard to come by this kind of professional customer service. Kudos to Richard.
Review by Deniz Aksoylu
I come here all the time to make duplicate keys. Richard is extremely helpful, fast customer service. Takes 30 seconds to cash out, keys are 100% reliable.