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Review by Tiffany Nobles
If I could give this place no stars I would. I went in for a car when my ex took mine in January and left me with no way. I picked the one I wanted, had a $1500 down payment and they told me they couldn't get me approved for that car in anyway. Then called me to say I got approved. When I got there they offered me a different car a convertible, when I took it for a test drive there was an inch of rain water in both back seats and mold all along the seat seams. When I mentioned it they said they'd charge me $800 to replace the top and that payments would be $280. Which I couldn't afford. Needless to say I left and got a car the same day somewhere else. To top it off I got a letter from the bank in the mail today that I was approved for $1064 at $222 a month. This is not a good place to do business, they were under handed through the whole process
Review by Sonya Chicolas
Sold me a junk.when I missed my appt due to 96 mile towthat didnt show up they took it upon themselves to cancel my warranty..so i lawyered up.not a dealership its a junkyard
Review by Katie Hatch
The buy/trade-in experience was actually quite pleasant. The salesmen I worked with were all very nice and approachable; definitely not your typical car salesmen. I bought a pre-owned 2011 Volkswagen Eos and love the car. They did a lot to tune up and clean the vehicle before it was listed. There were only 2 things I was surprised/disappointed about. 1) The spare tire and entire tool kit including the jack were missing. I admit, I didn’t even think to check to see if the spare tire was included but I’ve never bought a car (even a used car) where there was no spare. 2) The car was advertised as having cruise control however I later discovered that the cruise control didn’t actually work. It took quite a few attempts at their Hwy 90 location to finally get it fixed but ultimately they did fix it (free of charge, obviously) and were very nice during the process.
Review by Edward Gilkerson
I wish there was a 10 star rating because I would give them 10 Stars this car lot has treated me better then the Big Chain dealerships I bought many vehicles in my life and nobody can hold a candle to this dealership I bought a beautiful Z71 from them and had an issue with the power steering pump but needed to go to Atlanta that weekend they were so helpful they just gave me another truck to drive for a week while I was out of town and they fix my truck with no questions asked. They treated me like I was their best friend of 20 years this is my trusted car dealership and I will be purchasing more vehicles from them thank you guys so much
Review by Mary Jane Plowman
My husband and I live in Apex, North Carolina. We had to travel 3 hours or more to get to the Conway South Carolina 501 store to see a red convertible BMW. I had shopped in various places in North Carolina but I have to say that the 501 store location in Conway, South Carolina was the best experience! Lee, the salesman, was very professional and organized. When we arrived, he had the car ready in front of the store and handed the keys over for us to test drive. Lee was very patient with my husband and I. Since I had not had a new car for 20 years or more, I had several questions. Lee and the store manager, Ben spent several hours going over details and questions. Lee and Ben went out of their way to make the buying experience exceptional. There was no pressure from either of them. Both Lee and Ben stayed and did all the paperwork till 9:30 p.m. My husband and I can't say enough about the great customer service and satisfaction that the 501 store gave us. I am one happy customer! Thank you again Lee and Ben for all your time and effort. I will gladly give your name to any associate or friend who's looking for a car. Best regards, Mary Jane Plowman