Reviews
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Review by Pete Jacobs
The staff really knows their products. They are a wealth of knowledge and always have a solution to my needs. Todd is a great guy and not just a salesman he really wants to help.
Review by Tiana Concepcion
I have nothing good to say about This place! It’s TRASH!
Review by Clayton Kezerle
The buy one get one free plan is a scam. It is basically a sneaky way to get you into a 2 year contract.
Review by Jeremy Oakes
If I could give them negative stars for customer service I would. 15 days ago I purchased screen protectors and cases for my brand new Galaxy S9 and S9+. I had Keith install the Gadget Guard Black Ice Cornice Edition screen protectors on both my and my wife's phones. What Keith failed to mention was the 15 day deadline to register the screen protectors, or the fact that the AT&T Store would not exchange anything after 14 days. Fast Forward sixteen days later to today. My screen protector pops off of my S9+, and on the S9 it has always had what appears to be a sheen in the middle of the phone. So I take my phones into the Glenwood AT&T store knowing it has been less than 30 days, and hoping for an exchange of the proctors since I paid over a hundred dollars for both protectors. I talk to the associates at the store and they inform me they will not do an exchange, and finally tell me about this 15 day window that I missed. They then tell me they are going to print out another receipt and to use white out and change the purchase date myself, then submit it to Gadget Guard for registration to have them replace the screen protectors. Later I tried to register the screen protectors with Gadget Guard, and I realize I need a PIN number that they gave me for my S9+, but not the S9, so the entire time I was unable to even register one of the screen protectors. Since I am not a dishonest person, I decide to contact Gadget Guard and inform them that I am one day late to register my products and the rest of this messed up situation. I am hoping Gadget Guard will help me since the Glenwood AT&T store obviously failed to inform me of the registration date, or fix any of these problems.
Review by Erin McGee
I wouldn't even give it a one. Very poor customer service. I was subjected to the parking lot with my kids because they didn't like that my 2 and under toddlers were touching the phone cases. I had the privilege of standing on the sidewalk keeping my kids from running into the street while waiting for my husband to do business in the store. Pretty crappy... We took our business elsewhere.